This is a part-time role (minimum three days)
Role purpose
As the first point of contact and essential support behind our People operations, you will work closely with the People Experience team to elevate the employee journey across Head Office, Stores, and our Warehouse. From delivering a warm, seamless onboarding experience for new starters to coordinating everyday benefits, rewards, and HR administration, you will be key to keeping our operations running smoothly.
Some of the hats you'll be wearing
Team supporter | Compliance guardian | Data steward | Organiser | Recruitment coordinator | Listener | Best practice monitor | Process expert
Important attributes
HRIS management | Expert organisation | Confidentiality | Attention to detail | Emotional intelligence |People skills | Diligence | Professionalism | Consistency | Fairness | Prioritisation | Tech savviness
It's your job to add value by:
Delivering HR operational and compliance excellence
Owning the end-to-end administration of all HR touchpoints, generating contracts, offer letters, and changes to terms for store, warehouse and head office staff, freelancers, and consultants
Performing thorough pre-employment checks, including right to work verifications, references, and audit-ready filing in line with UK employment law
Keeping our HR information system accurate, up-to-date, and GDPR-compliant at all times
Serving as the responsive first point of contact for everyday queries regarding pay, benefits, holiday, absence, and policies, escalating to the People Experience Manager where appropriate
Managing exit logistics, leaver paperwork, exit surveys, and final payroll notifications.
Recruitment and talent coordination
Posting adverts across job boards and socials, tracking applications, and ensuring timely, brand-aligned communication with all candidates
Coordinating interview schedules across hiring leads
Assisting retail Store Leaders with local recruitment needs, high-volume seasonal hiring, and interview scheduling.
Enhancing the employee journey and culture
Acting as the main point of contact for new joiners to create a warm, organised, and memorable arrival experience on their first day
Collaborating with operations and finance to ensure equipment, systems access, and setup are ready prior to day one
Partnering with store and head office managers to deliver tailored induction plans
Administering staff benefits, such as our work wardrobe credit and employee discount, consistently across the team
Helping coordinate internal engagement initiatives, team social events, wellbeing drives, and culture surveys
Managing and updating our internal social feed with key people updates, policy reminders, brand news, and culture highlights to keep teams connected.
Experience and skills
Essential
Previous experience working in an HR, people-centric or busy administrative role
Strong written and verbal communication skills
Proficiency in MS Office or Google Workspace, particularly spreadsheet and word processing tools.
Proven ability to multi-task, prioritise competing demands, and meet deadlines
Tech-savviness with experience using administrative databases or software systems.
Desirable
Experience working within a retail, multi-site, or founder-led brand
Working knowledge of basic UK employment law and right to work regulations
Prior experience working with an HRIS or applicant tracking system
A natural aptitude for technology, with the curiosity to embrace emerging tools
CIPD Level 3 or 5 qualified, or currently studying towards certification.
Benefits
31 days’ annual leave (including bank holidays) to support your work-life balance
40% employee discount from day one
Generous ‘Work Wardrobe’ allowance to spend on our collection each year
24/7 wellbeing assistance through our Employee Assistance Programme
Discretionary company performance bonus scheme
Enhanced family leave packages to support your leave and transition back into work
Special length-of-service rewards to celebrate your journey with the brand
Menopause support to champion your health and wellbeing
We’re committed to a diverse, equitable and inclusive culture where everyone at Busby & Fox feels respected and empowered to do their best work. If there is anything we can do to make our recruitment process more accessible for you, please don't hesitate to let us know.